Last mile delivery is a make-or-break point in your customers’ eyes, and as shipping conventions and expectations change, the pressure’s on to streamline this. For more info on what last mile delivery and logistics are and how you can maximize them, read this brief guide.
Last Mile Defined
Last mile delivery is the term for the final step of the supply chain. It’s here that items proceed from some kind of storage area to a consumer or store, usually no more than a handful of miles away.
The Evolution of Last Mile Delivery
Last mile delivery and logistics refer primarily to the flow from a storage spot to a brick-and-mortar retail location. With the rise of e-commerce, that shifted in complicating fashion as consumers now receive packages at home. That means that modern delivery routes make frequent, low-volume stops, slowing down fulfillment and decreasing efficiency. As a result, last mile delivery is the costliest leg of a product’s journey because of the vehicle wear and gas costs that rack up plus the time wasted driving and in traffic.
How To Improve Yours
Even so, last mile transportation is the most important leg to get right so you can meet customers’ expectations and keep up with your competition. To improve yours, you need enough vehicles to tackle orders and smart route planning.
First, decide whether you need another vehicle or two to keep up with last mile deliveries. Investing in a larger fleet allows you to divide and conquer rather than waste your drivers’ time winding along a convoluted route. If you’re transporting temperature-sensitive products, Emerald Transportation Solutions has insulated vans for sale plus plenty of other options.
Drive Smarter Routes
Speaking of routes, smart adjustments to them afford you great efficiency gains. Rather than shouldering the planning yourself, let an automated dispatching service do the work instead. These smart systems can even adapt as drivers are out so you don’t need to worry about whether you’re saving time or not.