What Is Last Mile Delivery? Challenges, Costs, & More
Todd Cawley | June 7th, 2022
Last mile delivery refers to the transportation process from a distribution center to customersโ front doors. People also call it last mile logistics. Its goal is to provide goods quickly, affordably, and reliably. Companies like Amazon have revolutionized online retail distribution through last mile logistics, but this transformation doesnโt come without a price. Last mile delivery has challenges, costs, and more that come from a productโs delivery accounting for more than half of shipping costs and route complexity for delivery trucks. Gain insight into last mile delivery and how the process impacts retail distributors.
Lower Speed
The local road and traffic situation affects the average speed of product deliveries. Interrupted routes, especially in urban areas, significantly impact a fleetโs average speed and fuel efficiency.
Failed Deliveries
Distributing goods to a fulfillment center or chain partner doesnโt have the same risk of failed deliveries as delivering to a customer. Inaccurate shipping, especially e-commerce shipping, requires prioritization. Otherwise, the result is costly.
Complex Routes
Last mile delivery caters to a broad number of individuals in various locations. Last mile delivery welcomes complex routes for reaching each customerโs doorstep. Unfortunately, this can lead to more out-of-route miles. A business has more out-of-route miles when it spends mileage on its delivery fleet without compensation.
Returns and Discounts
Last mile delivery has posed a new challenge for e-commerce fulfillment by increasing the average return rate. If a retail distributor sells online, it must logistically account for returned items. The returns, refunds, and additional discounts for exchanged items have a real business impact on last mile delivery.
Now you know what last mile delivery is and its potential challenges, costs, and more. Investing in high-quality vehicles, such as beverage delivery trucks, is a critical first step for benefiting retail transportation. Emerald Transportation Solutions is your one-stop shop for all your delivery vehicle needs. Explore our broad selection of insulated trucks, vans, and reefers to optimize your transportation process.
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Questions regarding DOT requirements come up often. 10,000 lbs GVW (gross vehicle weight) and over are commercial vehicles that fall under the Department of Transportation regulatory requirements.
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Poly Van bodies are very light. On average we estimate we are 75-150 lbs per foot lighter than a traditional sheet and post foamed in place body. These weight savings translates to less fuel burn and less CO2 emissions, along with added payload, the most important benefit.